> Email AI Demo Agent visitors a recap of their conversation automatically, from LiveDemo or your own SMTP server.

Canonical: https://livedemo.ai/docs/ai-demo-agent/summary-emails/

# Summary emails

After a conversation, send the visitor a recap with what they asked, the demos they saw and your booking link.

## 1. Choose how emails are sent

In workspace **Settings → Email communications → Session summary emails**:

| Option | From |
| --- | --- |
| **Disabled** (default) | No emails |
| **LiveDemo email** | `support@livedemo.ai` as "*Agent name* via LiveDemo". Nothing to set up |
| **Your SMTP server** | Your own address. Enter host, port, username, password and from email, then click **Send test email** |

## 2. Turn it on for the agent

1. Open the agent and go to **Settings → Session summary**.
2. Turn on **Email the summary to the visitor when an email was captured**.
3. Edit the subject and body, click **Preview**, then **Save template**.

## Template example

```
Hi {{firstName}},

Thanks for chatting with {{agentName}}. Here's a recap:

{{summary}}

Demos you watched: {{demos}}

Want to see more? Book a call: {{bookingUrl}}
```

All placeholders are listed in [Conversation Insights](https://livedemo.ai/docs/ai-demo-agent/conversation-insights/#summary-emails). A line is skipped when all its placeholders are empty.

## Rules

- Sent once, when the session ends, only if the visitor shared an email.
- Written to the visitor ("you asked about…"), not your internal sales summary.
- Every email has an unsubscribe link.
- Sent and failed emails are listed under **Settings → Sent summary emails**, in the session drill-in, and per lead in **Analytics → Leads**.

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Next: [Website Widget](https://livedemo.ai/docs/ai-demo-agent/website-widget/)