> Get help with LiveDemo by email, live chat or a call, with response times per plan and links to tutorials and the blog.

Canonical: https://livedemo.ai/docs/resources/support/

# Support

Get help with LiveDemo.

## Support Channels

### 📧 Email Support

**General Support**: support@livedemo.ai  
**Sales**: sales@livedemo.ai  
**Book a Call**: [schedule a 30-minute call with our team](https://cal.com/george-apostolov/30min)

**Response Times**:
- Startup, Pro and Growth: 24-48 hours
- Business: 6 hours

### 💬 Live Chat

Available in your LiveDemo dashboard:
- Monday-Friday: 9 AM - 6 PM EST
- Business plan and above

### 📚 Documentation

You're already here! Browse our comprehensive docs:
- [Capture a LiveDemo](https://livedemo.ai/docs/capture-a-livedemo/how-to-capture-a-livedemo/)
- [Edit a LiveDemo](https://livedemo.ai/docs/edit-a-livedemo/how-to-edit-a-livedemo/)
- [Create an AI Demo Agent](https://livedemo.ai/docs/ai-demo-agent/create-an-ai-demo-agent/)
- [Best Practices](https://livedemo.ai/docs/guides/best-practices/)
- [FAQ](https://livedemo.ai/docs/resources/faq/)

## Learning Resources

### Blog

Read articles and best practices on our [blog](https://livedemo.ai/blog/):
- Product announcements
- Customer stories
- Tips and tricks
- Industry insights

## Report a Bug

Found a bug? Let us know!

### Via Email

Email support@livedemo.ai with:
- Description of the bug
- Steps to reproduce
- Expected vs actual behavior
- Browser and OS info
- Screenshots or videos

## Feature Requests

Have an idea? We'd love to hear it!

### Direct Contact

Email support@livedemo.ai with:
- Feature description
- Use case
- Expected benefit
- Priority level

## Security Issues

Found a security vulnerability?

**Do NOT post publicly**. Email security@livedemo.ai with:
- Detailed description
- Steps to reproduce
- Potential impact
- Your contact information

We'll respond within 24 hours and work with you to resolve the issue.

### Maintenance Windows

Scheduled maintenance:
- Sundays 2-4 AM EST
- Announced 7 days in advance
- Zero-downtime deployments

## Connect With Us

### Social Media

- **Twitter**: [@Live_Demo_Live](https://twitter.com/Live_Demo_Live)
- **LinkedIn**: [LiveDemo](https://linkedin.com/company/livedemo)

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**Thank you for using LiveDemo!** We're here to help you succeed.