# How to Access the Zendesk Knowledge Base

> To access the Knowledge Base, head to the top navigation bar and click Zendesk Products, select Guide, click the desired section, and browse the list of articles to select one for instant viewing.

Canonical: https://livedemo.ai/tutorials/how-to-access-the-zendesk-knowledge-base/
Apps: Zendesk
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a00b4243f01ed60a4e46d/preview?step=1

## Steps

1. Head over to the top navigation bar, then click 'Zendesk Products'.
2. Select 'Guide' from the list of available options.
3. Click the section that contains the guides you want to read.
4. Following that, browse the list of articles and select one.
5. After completing these steps, the chosen article will be displayed instantly for viewing.