# Twilio salesforce integration

> To integrate Twilio in Salesforce, search for Twilio Flex CTI connector on AppExchange, select Try It Free for your sandbox, verify account info, log in to install, add your custom domain, choose user settings, grant third-party access, and verify the installation in your package settings.

Canonical: https://livedemo.ai/tutorials/how-to-connect-salesforce-to-twilio/
Apps: Salesforce, Twilio
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a34deab56e05a00fd948c/preview?step=1

## Steps

1. Head over to Salesforce AppExchange and search for Twilio Flex CTI connector.
2. Hit the Try It Free button.
3. Select Try in your sandbox .
4. Now, check if your account info is correct and click on Continue to Installation .
5. We now have to move to login to your Salesforce account by clicking the Log In & Install .
6. Click on Use Custom Domain to add your salesforce domain.
7. Add your custom domain name and hit Continue .
8. Choose who you are installing the app for and hit Install .
9. Grant Third Party Access and hit Continue.
10. You will find your apps in the Installed packages in Settings > Advanced Setup >Installed Packages .