# How to Create an Email Template on Zendesk Sell

> To create an email template on Sell, click the Zendesk Products icon, open Settings, and select Email Templates under Customize. Click Add Template, enter a name, configure tags and access settings, add the subject and body, and click Save to finish.

Canonical: https://livedemo.ai/tutorials/how-to-create-an-email-template-on-zendesk-sell/
Apps: Zendesk
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a38f8ab56e05a00fdf258/preview?step=1

## Steps

1. Navigate to the top menu bar, then click the 'Zendesk Products' icon.
2. Select 'Sell' from the list of available options.
3. After that, head over to the left-side panel and click 'Settings'.
4. Choose 'Email Templates' under Customize.
5. On the main dashboard, click 'Add Template' to proceed.
6. Assign a unique template name afterwards.
7. Next, add your preferred tags and configure the access settings afterwards.
8. Enter your desired email subject into the provided input field.
9. Following that, compose the body of the email.
10. Once done, click 'Save' to add the new email template to your library.