# How to Create Net Promoter Score in SurveyMonkey

> To create a Net Promoter Score in SurveyMonkey, click Create Survey on the dashboard, add the Net Promoter Score from the Build menu in the Design Survey tab, and click Save. Preview the survey, click Continue, select a distribution method in the Collect Response tab, and copy to share. Customize settings in Survey Options and view calculations in Analyze Results.

Canonical: https://livedemo.ai/tutorials/how-to-create-net-promoter-score-in-surveymonkey/
Apps: SurveyMonkey
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a39f0ab56e05a00fe0b9e/preview?step=1

## Steps

1. Click on the 'Create Survey' button on the dashboard.
2. In the 'Design Survey' tab, go to the 'Build' menu and select 'Net Promoter Score' by clicking the 'Add' button.
3. The default NPS question in SurveyMonkey will look like this.
4. Once you have added the NPS, click 'Save'.
5. Click 'Preview survey' to make sure it looks good.
6. Click 'Continue' to send the survey.
7. In the 'Collect Response' tab, select the method you want to send your survey.
8. Click 'Copy' to share your NPS survey.
9. Go to 'Survey Options' to customize settings such as language, survey end message, and email notifications.
10. After collecting responses, go to 'Analyze Results' to see the NPS calculation automatically done by SurveyMonkey.