# How to Do Integrations on Intercom Using Authentication Tokens

> To perform integrations using authentication tokens on Intercom, navigate to Settings and select Integrations, then Authentication. Click New Token, enter a unique name and description, select a token type, and provide the Token Value, Token Prefix, and Key For Request Header. Finally, click Save to store your new authentication credentials.

Canonical: https://livedemo.ai/tutorials/how-to-do-integrations-on-intercom-using-authentication-tokens/
Apps: Intercom
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a3bb8ab56e05a00fe330c/preview?step=1

## Steps

1. Go to the left-side panel, then click 'Settings'.
2. Select 'Integrations' from the list of options.
3. Subsequently, tap 'Authentication' to proceed.
4. Click 'New Token' in the top-right corner.
5. Following that, come up with a unique Token Name and Description. Enter the details into their respective input fields.
6. Click the 'Type' menu afterwards, then pick one from the given choices.
7. Provide the other necessary information related to the authentication token. In this case, input the Token Value, Token Prefix, and Key For Request Header into their respective entry fields.
8. Once done, tap 'Save' to proceed.
9. After completing these steps, you can now do integrations on Intercom using the newly registered authentication credentials.