# How to Get Refund on Fiverr

> To get a refund on Fiverr, navigate to Help and Support from your dashboard, search for Refunds, and select Refunds. Scroll down to choose Send a refund request, select Buying on Fiverr, and confirm by clicking Send a refund request again. You will receive a response within 24 hours.

Canonical: https://livedemo.ai/tutorials/how-to-get-refund-on-fiverr/
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a3efcab56e05a00fe6dea/preview?step=1

## Steps

1. On your Fiverr dashboard, scroll down and select 'Help & Support'.
2. Enter 'Refunds' in the search bar and choose from the results below.
3. Select 'Refunds'.
4. Scroll down and select 'Send a refund request'
5. Select 'Buying on Fiverr'.
6. Confirm the action by clicking 'Send a refund request'.
7. Once you've requested a refund, you will receive a response within 24 hours.