# How to Integrate 8x8 with Zendesk

> To integrate 8x8 with Zendesk, go to Apps and Integrations in the Zendesk Admin Center, open the Marketplace, and search for 8x8. Next, click Install, enter your Zendesk subdomain, configure the installation settings, and complete the installation to instantly connect your accounts.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-8x8-with-zendesk/
Apps: Zendesk
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a4028ab56e05a00fe831f/preview?step=1

## Steps

1. On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'.
2. Select 'Zendesk Support Apps' from the list under the Apps section.
3. After that, tap 'Marketplace' at the top-right corner.
4. Search for 8x8 and then select it from the provided results.
5. Click 'Install' afterwards.
6. Enter your Zendesk subdomain, then click 'Install' to proceed.
7. Configure the installation settings accordingly and provide the necessary information to connect the two apps.
8. Once done, click 'Install'.
9. After completing these steps, your 8x8 account will be integrated instantly with Zendesk.