# How to Integrate Intercom Using Zapier

> To integrate Intercom using Zapier, create a new Zap, select Intercom as the trigger app, and set your trigger event. Sign in and authorize access, test the trigger, choose your action app and event, sign in, fill out the required input fields, and click continue to enable the integration.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-intercom-using-zapier/
Apps: Zapier, Intercom
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a4359ab56e05a00fec107/preview?step=1

## Steps

1. Go to the left-side panel and click 'Create'.
2. Choose 'Zaps' from the list of options.
3. After that, click the 'Trigger' tab to start the integration process.
4. Search for 'Intercom' and select it from the recommended matches.
5. Next, specify your preferred 'Trigger Event'.
6. Tap 'Sign In' afterwards, then log in to your Intercom account.
7. Subsequently, click 'Authorize Access' to agree to the terms and grant the necessary permissions.
8. Tap 'Test Trigger' to run your input.
9. Click 'Continue' to proceed further.
10. Following that, search for the name of the app you want to connect and select it as the Action app.
11. Next, click the drop-down menu and pick the specific 'Action Event' you prefer to execute.
12. Click 'Sign In' afterwards, then log in to your account. You can provide your user credentials or API Token, depending on the given requirement.
13. Subsequently, agree to the terms and grant the necessary permissions. In this case, tap 'Continue'.
14. One by one, fill out the input fields with the required information.
15. Once done, tap 'Continue' to publish and enable the integration.
16. After completing these steps, your Intercom account will be integrated with the selected app using Zapier.