# How to Integrate Intercom with Airtable

> To integrate Intercom with Airtable, create a new Zap, select Intercom as the trigger app, log in, and test the trigger. Then, choose Airtable as the action app, sign in, select your workspace, fill in the required fields, and click Continue to enable the integration.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-intercom-with-airtable/
Apps: Airtable, Intercom
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a4360ab56e05a00fec1a3/preview?step=1

## Steps

1. Head over to the left-side panel and click 'Create'.
2. Choose 'Zaps' from the list of options.
3. After that, click the 'Trigger' tab to start the integration process.
4. Search for 'Intercom' and select it from the recommended matches.
5. Next, specify your preferred 'Trigger Event'.
6. Tap 'Sign In' afterwards, then log in to your Intercom account.
7. Subsequently, click 'Authorize Access' to accept the terms and grant the necessary permissions.
8. Tap 'Test Trigger' to run your input.
9. Choose the specific record you want to use, then click 'Continue With Selected Record'.
10. Following that, search for 'Airtable' and select it as the Action app.
11. Next, click the drop-down menu and pick the specific 'Action Event' you want to execute.
12. Tap 'Sign In' and then log in to your active Airtable account.
13. Subsequently, select your preferred Airtable workspace and then click 'Grant Access'.
14. One by one, fill out the input fields with the required information.
15. Once done, click 'Continue' to publish and enable the integration.
16. After completing these steps, your Intercom account will be integrated with Airtable.