# How to Integrate Intercom with Jira Cloud

> To integrate Jira Cloud with Intercom, navigate to Settings, select Integrations, and open the App Store. Search for Jira, select Jira Cloud, and click Install Now. Authorize access by logging into Jira, and click Accept to grant permissions and complete the integration.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-intercom-with-jira-cloud/
Apps: Jira, Intercom
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a4394ab56e05a00fec55c/preview?step=1

## Steps

1. Head over to the left-side panel and click 'Settings'.
2. Pick 'Integrations' from the list of options.
3. Subsequently, tap 'App Store' to proceed.
4. Search for 'Jira' and select 'Jira Cloud' from the suggested results.
5. Following that, click 'Install Now'.
6. Tap 'Authorize Access' and then log into your active Jira account.
7. Subsequently, click 'Accept' to agree with the terms and grant the necessary permissions.
8. After completing these steps, your Intercom account will be integrated with Jira Cloud.