# How to Integrate Intercom with SurveyMonkey

> To connect your workflows, create a Zap with Intercom as the trigger app by choosing your event, signing in, and authorizing access. Next, select SurveyMonkey as the action app, sign in, authorize the connection, fill in the required input fields, and click continue to publish and activate the integration.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-intercom-with-surveymonkey/
Apps: Intercom, SurveyMonkey
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a43aeab56e05a00fec7b4/preview?step=1

## Steps

1. Head over to the left-side panel and then click 'Create'.
2. Select 'Zaps' from the list of options.
3. After that, tap 'Trigger' to start the integration process.
4. Search for 'Intercom' and choose it from the suggested results.
5. Next, choose your preferred 'Trigger Event'.
6. Tap 'Sign In' afterwards, then log into your Intercom account.
7. Subsequently, specify the Intercom workspace you wish to use and then click 'Authorize Access'.
8. Once done, tap 'Test Trigger' to run your inputs.
9. Click 'Continue' to proceed.
10. Following that, find 'SurveyMonkey' and select it as the Action app.
11. Next, tap the drop-down menu and then specify the 'Action Event' you prefer to use.
12. Tap 'Sign In' afterwards and then log into your SurveyMonkey account.
13. Choose the specific data center assigned to your SurveyMonkey account and then click 'Yes, Continue to SurveyMonkey'.
14. Click 'Authorize' afterwards to proceed.
15. One by one, fill out the input fields with the required information.
16. Once done, click 'Continue' to publish and activate the integration.
17. After completing these steps, your Intercom account will be integrated with SurveyMonkey.