# How to Integrate Intercom with WhatsApp

> To integrate WhatsApp with your customer support platform, navigate to Settings in the left-side panel and select Channels. Tap WhatsApp, click Connect WhatsApp Business Number, and log in to your linked Facebook account. Finally, select Get Started and Continue to accept the terms and enable the integration.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-intercom-with-whatsapp/
Apps: Intercom
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a43bcab56e05a00fec8cf/preview?step=1

## Steps

1. Head over to the left-side panel, then click 'Settings'.
2. Choose 'Channels' from the list of options.
3. Subsequently, tap 'WhatsApp' to proceed.
4. Click 'Connect WhatsApp Business Number' and then log in to the Facebook account with the page linked to your WhatsApp account.
5. Tap 'Get Started' to continue.
6. Finally, tap 'Continue' to accept the terms and enable the integration between the two platforms.