# How to Integrate Microsoft Teams with Twilio

> To connect Microsoft Teams with Twilio, create a new scenario in Make.com, add and configure the Twilio module with your SID and Auth Token, add the Microsoft Teams module, set up the workflow to define the actions, and test the integration by running the scenario.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-microsoft-teams-with-twilio/
Apps: Microsoft Teams, Microsoft, Twilio
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a4482ab56e05a00fedafa/preview?step=1

## Steps

1. Go to your Make.com dashboard, click on '+Create a new scenario'.
2. In the scenario editor, click the add icon, search for 'Twilio' and click on it.
3. Select a trigger event for Twilio, depending on what event you want to trigger this integration.
4. Click 'Create a connection'.
5. To connect your Twilio account, add the SID and Auth Token. Then, click 'Save'.
6. After setting the trigger with Twilio, add a second module by clicking the add icon and click 'Microsoft Teams'.
7. Select the action you want for Microsoft Teams.
8. Set up the workflow to define how Twilio triggers should result in actions in Microsoft Teams and click 'OK'.
9. After configuring both modules, run a test by clicking 'Run once' to ensure the integration works correctly.