# How to Integrate Slack with Freshdesk

> To integrate Freshdesk, first click the +Add apps section in the left sidebar of Slack. Search for Freshdesk and select the app, click Add to Slack, and then select Allow to grant Freshdesk access to your Slack workspace.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-slack-with-freshdesk/
Apps: Slack
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a4581ab56e05a00fef60c/preview?step=1

## Steps

1. Click on the '+Add apps' section in the left sidebar.
2. In the search bar, type 'Freshdesk' and select the Freshdesk app from the results.
3. Click the 'Add to Slack' button.
4. Select 'Allow' to grant Freshdesk access to your Slack workspace.
5. By integrating Slack with Freshdesk, you can create a seamless support experience that keeps your team connected and responsive to customer needs.