# How to Integrate Zendesk with Gmail

> To integrate Zendesk with Gmail, navigate to the panel to create a Zap, select Zendesk as the trigger app, sign in, configure the trigger settings, and test it. Then, choose Gmail as the action app, sign in, set up the action details, and test to activate the integration.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-zendesk-with-gmail/
Apps: Gmail, Zendesk
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a476dab56e05a00ff1dcb/preview?step=1

## Steps

1. Navigate to the left-side panel, then click 'Create'.
2. Choose 'Zaps' from the list of available options.
3. After that, click 'Trigger' to start the integration process.
4. Search for 'Zendesk' and then select it as the Trigger app.
5. Choose your preferred 'Trigger Event' afterwards.
6. Next, tap 'Sign In' to proceed.
7. Provide all the required information associated with your Zendesk account and then click 'Yes, Continue to Zendesk'.
8. Following that, set up the trigger by filling out the input fields with the necessary details.
9. Once done, tap 'Test' to continue.
10. Click 'Continue With Selected Record' afterwards.
11. Search for 'Gmail' and select it as the Action app.
12. Subsequently, choose your preferred 'Action Event'.
13. Tap 'Sign In' afterwards and then log into your Gmail account.
14. Following that, provide all the required information to set up the Action.
15. Once completed, tap 'Test' to publish and activate the integration.
16. After completing these steps, your Zendesk account will be integrated instantly with Gmail.