# How to Integrate Zendesk with Google Sheets

> To integrate Zendesk with Google Sheets, create a new Zap, select Zendesk as the trigger app, and choose your trigger event and account. Next, search for Google Sheets as the action app, select your action event and account, fill out the required input fields, test the action, and activate the integration.

Canonical: https://livedemo.ai/tutorials/how-to-integrate-zendesk-with-google-sheets/
Apps: Google, Zendesk
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a4771ab56e05a00ff1e08/preview?step=1

## Steps

1. Head over to the left-side panel, then click 'Create'.
2. Select 'Zaps' from the list of available options.
3. Following that, click 'Trigger' to start the integration process.
4. Search for 'Zendesk' and then select it as the Trigger app.
5. Subsequently, choose your preferred 'Trigger Event'.
6. Tap 'Sign In' afterwards.
7. Provide the required information associated with your Zendesk account, then tap 'Yes, Continue to Zendesk'.
8. Set up the Trigger afterwards by filling out the input fields with the necessary details.
9. Once done, click 'Test' to run the Trigger based on your inputs.
10. After that, search for 'Google Sheets' and select it as the Action app.
11. Click the drop-down menu afterwards, then choose your preferred 'Action Event'.
12. Subsequently, click 'Sign In' and then log into your active Google account.
13. Tap 'Allow' to grant the necessary permission.
14. Following that, fill out the input fields with the required information to set up the Action.
15. Finally, click 'Test' to publish and activate the integration.
16. After completing these steps, your Zendesk account will be integrated instantly with Google Sheets.