# How to Request Refund on Fiverr

> To request a refund on Fiverr, navigate to the Help Center via 'Help & Support' on your dashboard. Search for 'Refunds', select 'Refunds', scroll down to 'Send a refund request', choose 'Buying on Fiverr', and confirm by clicking 'Send a refund request' again to receive a response within 24 hours.

Canonical: https://livedemo.ai/tutorials/how-to-request-refund-on-fiverr/
Updated: 2026-10-05
Interactive demo: https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a4c61ab56e05a00ff7db0/preview?step=1

## Steps

1. On your Fiverr dashboard, scroll down and go to the Fiverr Help Center by clicking 'Help & Support'.
2. Enter 'Refunds' in the search bar and choose from the results below.
3. Select 'Refunds'.
4. Scroll down and select 'Send a refund request'
5. Select 'Buying on Fiverr'.
6. Confirm the action by clicking 'Send a refund request'.
7. You will receive a response within 24 hours. By following these steps, you’ll increase your chances of receiving a refund if your order doesn’t meet expectations.