How to Add an Article to the Zendesk Help Center
- George Apostolov
- 05 Sep 2025
Guide
Go to the top-right corner, then click the 'Zendesk Products' icon.
Choose 'Guide' from the list of available options.
On the Guide dashboard, click the 'Add' button at the top-left corner.
Select 'Article' afterwards.
Following that, go to the article text box and click the 'Pencil' icon next to 'Title'.
Type the title of the article you wish to add.
Next, enter the content of the article into the text field below the title bar.
Once done, configure the provided 'Article Settings' on the right-side panel.
Tap 'Save' afterwards.
After completing these steps, the article will be added and saved for publication.
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