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Salesforce - How to BCC Emails to Salesforce



Salesforce - How to BCC Emails to Salesforce: step-by-step guide

  1. Go to the Profile icon on the top right and select Settings.

  2. Search for "My Email to Salesforce" in the Quick Find box and select it.

  3. You will see your acceptable Email Addresses in the text field.

  4. You also get to see the Email to Salesforce Address. Copy this for BCCing emails.

  5. Select Automatically assign them to related salesforce.com records.

  6. Hit Save.

  7. You will get a success prompt saying you setting is saved.

  8. Use your preferred email client (e.g., Gmail, Outlook) to compose your email. In the BCC field, include the Salesforce BCC address you obtained in Step 4.

Quick answer: To BCC emails to Salesforce, go to Settings in Salesforce, find My Email to Salesforce, copy your Email to Salesforce address, select automatic assignment, and save. Then, paste the copied address into the BCC field of your preferred email client when composing messages.

About this Salesforce tutorial

Configure your Salesforce settings to copy your unique email address and start BCCing emails directly into your account effortlessly. This guide covers salesforce - How to BCC Emails to Salesforce in 8 steps, starting with "Go to the Profile icon on the top right and select Settings" and finishing with "Use your preferred email client (e.g., Gmail, Outlook) to compose your email. In the BC...". The interactive demo above is a click-through copy of the real Salesforce interface, so you can rehearse each step before doing it in your own account.

Frequently asked questions

How many steps does salesforce - How to BCC Emails to Salesforce take?

8 steps. Each one is listed in order above, and the demo highlights exactly where to click.

Can I try it without changing my own account?

Yes. Clicking through the demo doesn't touch your Salesforce data or settings. Once you know the flow, repeat it in your own workspace.

This tutorial is filed under Salesforce. Related guides: How to build business data models in salesforce, Salesforce - How to Change Opportunity Owner in Salesforce and Salesforce - Change Time Zone. Last reviewed 05 Oct 2026.

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