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George Apostolov

John Doe

Mark Dinn

<LiveDemoIframe src={"https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/6929fef47dd0e157abed8b0a/preview?step=1&embed"}/>

 
<h2>Guide</h2>

<ol>
 <li>From your 'Zapier' dashboard, select 'Zap'.</li>
 <li>Click on the 'Trigger' field to select the event.</li>
 <li>Search and select 'Help Scout' as your trigger app.</li>
 <li>Select a trigger event.</li>
 <li>Connect your Help Scout account.</li>
 <li>Map your trigger details and click 'Continue'.</li>
 <li>Click 'Test trigger'.</li>
 <li>Search and select 'Intercom' as the action app.</li>
 <li>Select an action event.</li>
 <li>Connect your Intercom account.</li>
 <li>Configure the action details and click 'Continue'.</li>
 <li>Select 'Test step'.</li>
 <li>Once the test is successful, click 'Publish'.</li>
</ol>

Connect Help Scout to Intercom Using Zapier

<LiveDemoIframe src={"https://story-api.livedemo.ai/workspaces/62255d3d3304f17b8f5e2d03/stories/692a351cab56e05a00fd97a0/preview?step=1&embed"}/>

 
<h2>Guide</h2>

<ol>
 <li>Log into Help Scout and navigate to Manage on the navbar.</li>
 <li>Select Apps from the dropdown.</li>
 <li>Search and select Slack. And when prompted, hit Install.</li>
 <li>Connect your Slack account and hit Allow.</li>
 <li>Select which events you want posted to Slack. Choose a Slack channel for each Help Scout Inbox.</li>
 <li>Click Save to apply changes</li>
 <li>Go to the Mentions tab and toggle it to Enabled.Then, map Help Scout users to their Slack usernames using the drop-down menus.</li>
 <li>To get notifications for unassigned conversations, select a user in the New Conversation @mention menuClick Save to apply changes</li>
</ol>

LIVEDEMO

Showing tutorials from help-scout category

Tutorials