Zendesk salesforce integration
- George Apostolov
This guide is an interactive LiveDemo. Create interactive demos of your own product: Interactive demo software · Interactive demos for sales outreach · Start free
Zendesk salesforce integration: step-by-step guide
Go to your Zendesk account and find the gear icon in the left sidebar.
In the settings page, find Apps and integrations.
Look for Zendesk Support apps under Apps.
Now, click on the Marketplace button on the top right.
Search for Salesforce and click on it.
Hit Install.
Select the account to install the app.
Hit Install.
You will find Salesforce under Currently Installed tab.
Quick answer: To integrate Salesforce, open your Zendesk account settings, navigate to Apps and integrations, and select Zendesk Support apps. Next, open the Marketplace, search for Salesforce, click Install, select your account, confirm the installation, and verify it under the Currently Installed tab.
About this Salesforce tutorial
Connect Salesforce to your support platform by installing the integration directly from the Zendesk Marketplace. This guide covers zendesk salesforce integration in 9 steps, starting with "Go to your Zendesk account and find the gear icon in the left sidebar" and finishing with "You will find Salesforce under Currently Installed tab". The interactive demo above is a click-through copy of the real Salesforce interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does zendesk salesforce integration take?
9 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Salesforce data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Salesforce and Zendesk. Related guides: Salesforce zoom integration, Zoominfo salesforce integration and Salesforce - Convert Lead to contact. Last reviewed 05 Oct 2026.
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