How to Integrate Zendesk with Zoom
How to Integrate Zendesk with Zoom: step-by-step guide
On the Admin Center tab, head over to the left-side panel and click 'Apps and Integrations'.
Scroll down to the Apps section, then select 'Zendesk Support Apps'.
Tap 'Marketplace' at the top-right corner.
Search for 'Zoom' afterwards and then choose the specific integration you want to activate.
Tap 'Install' to proceed.
Enter your Zendesk subdomain, then click 'Install'.
Configure the installation settings and provide the required information to connect the two apps accordingly. Once done, tap 'Install'.
On Zendesk's main dashboard, go to the top menu bar and click the 'Zoom' icon.
Finally, click 'Login' and then sign in to your Zoom account to finish the process and activate the integration.
Quick answer: To integrate Zendesk with Zoom, navigate to Apps and Integrations in the Admin Center, select Zendesk Support Apps, and open the Marketplace. Search and choose Zoom, click Install, enter your Zendesk subdomain, configure settings, and then log in to your Zoom account from the Zendesk dashboard.
About this Zoom tutorial
Connect Zoom and Zendesk by configuring marketplace settings, entering your subdomain, and logging into your account to activate the integration. This guide shows how to integrate Zendesk with Zoom in 9 steps, starting with "On the Admin Center tab, head over to the left-side panel and click 'Apps and Integrati..." and finishing with "Finally, click 'Login' and then sign in to your Zoom account to finish the process and...". The interactive demo above is a click-through copy of the real Zoom interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Zendesk with Zoom?
9 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Zoom data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Zoom and Zendesk. Related guides: How to Integrate Zoom Using API Credentials, How to Integrate Zoom with Airtable and How to Integrate Zoom with Docebo. Last reviewed 05 Oct 2026.
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