How to Integrate Zendesk with Zoom

Guide

1. On the Admin Center tab, head over to the left-side panel and click 'Apps and Integrations'.

2. Scroll down to the Apps section, then select 'Zendesk Support Apps'.

3. Tap 'Marketplace' at the top-right corner.

4. Search for 'Zoom' afterwards and then choose the specific integration you want to activate.

5. Tap 'Install' to proceed.

6. Enter your Zendesk subdomain, then click 'Install'.

7. Configure the installation settings and provide the required information to connect the two apps accordingly. Once done, tap 'Install'.

8. On Zendesk's main dashboard, go to the top menu bar and click the 'Zoom' icon.

9. Finally, click 'Login' and then sign in to your Zoom account to finish the process and activate the integration.