Salesforce - Log a call
- George Apostolov
Salesforce - Log a call: step-by-step guide
Head over to Leads in the menu bar at the top.
Click on the lead whose call you want to log.
Look for a telephone icon on the right column (If you don't find it there, look for Call Log under the Activity tab)
Provide a subject and a comment based on the conversation you had with the lead.
Hit Save.
You will get a prompt saying your task was created.
Quick answer: To log a call in Salesforce, navigate to Leads in the top menu, select the desired lead, and click the telephone icon or Call Log under the Activity tab. Enter a subject and comment detailing the conversation, click Save, and confirm the task created prompt.
About this Salesforce tutorial
Record lead calls easily in Salesforce by adding subjects and comments under the Activity tab and saving your task. This guide covers salesforce - Log a call in 6 steps, starting with "Head over to Leads in the menu bar at the top" and finishing with "You will get a prompt saying your task was created". The interactive demo above is a click-through copy of the real Salesforce interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does salesforce - Log a call take?
6 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Salesforce data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Salesforce. Related guides: Salesforce - Sandbox login, Salesforce - How to make a report public in and Salesforce - How to Mass Delete Records in Salesforce. Last reviewed 05 Oct 2026.
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