How to Write Off Accounts Receivable in Xero
- George Apostolov
How to Write Off Accounts Receivable in Xero: step-by-step guide
On Xero's main dashboard, go to the top menu bar and click 'Accounting'.
Choose 'Aged Receivables Summary' to find the list of accounts receivable quickly.
After that, select the contact from whom you expect to receive payments.
Subsequently, find and open the specific invoice you want to write off.
Tap the 'More Options' button in the top-right corner.
Following that, pick 'Create and Apply Credit'.
Review the details, then click 'Approve' or 'Save'.
After completing these steps, the selected accounts receivable from your Xero account will be written off immediately.
Quick answer: To write off accounts receivable in Xero, navigate to Accounting, select Aged Receivables Summary, and choose the contact and specific invoice. Tap More Options, pick Create and Apply Credit, and click Approve or Save to immediately write off the selected accounts receivable.
About this Xero tutorial
Write off unpaid customer invoices in Xero by creating and applying credit from the Aged Receivables Summary report. This guide shows how to write Off Accounts Receivable in Xero in 8 steps, starting with "On Xero's main dashboard, go to the top menu bar and click 'Accounting'" and finishing with "After completing these steps, the selected accounts receivable from your Xero account w...". The interactive demo above is a click-through copy of the real Xero interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to write Off Accounts Receivable in Xero?
8 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Xero data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Xero. Related guides: How to Write Off an Invoice in Xero, How to Write Off Unpaid Invoices in Xero and Connect Xero to Airtable Using Zapier. Last reviewed 05 Oct 2026.
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