How to Delete Duplicate Contacts in Activecampaign
- George Apostolov
How to Delete Duplicate Contacts in Activecampaign: step-by-step guide
Navigate your mouse to the 'Contacts' menu.
Enter a contact to search.
Click the contact that has a duplicate.
Click the drop down menu beside the 'Send a Campaign' option.
Choose 'Merge'.
A modal will appear that contains a duplicated contact and click 'Merge'.
Click 'Next' to proceed.
Check each checkbox.
Click 'Merge' to delete the abandoned duplicate contact once you’ve checked it’s not connected to anything important.
Quick answer: To delete duplicate contacts in ActiveCampaign, navigate to the Contacts menu, search for and select a contact with a duplicate, click the drop down menu beside Send a Campaign, and choose Merge. In the modal, click Merge, select Next, check each checkbox, and click Merge to delete the abandoned duplicate.
About this ActiveCampaign tutorial
Clean up your ActiveCampaign contact list by merging and deleting duplicate contacts efficiently using the built-in merge tool. This guide shows how to delete Duplicate Contacts in Activecampaign in 9 steps, starting with "Navigate your mouse to the 'Contacts' menu" and finishing with "Click 'Merge' to delete the abandoned duplicate contact once you’ve checked it’s not co...". The interactive demo above is a click-through copy of the real ActiveCampaign interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to delete Duplicate Contacts in Activecampaign?
9 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your ActiveCampaign data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under ActiveCampaign. Related guides: How to Delete List in ActiveCampaign, How to Duplicate a Deal in ActiveCampaign and How to Exclude a Segment from ActiveCampaign. Last reviewed 05 Oct 2026.
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