How to Integrate ServiceNow with Jira
- George Apostolov
How to Integrate ServiceNow with Jira: step-by-step guide
Head over to the top navigation bar, then click 'Apps'.
Select 'Explore More Apps' from the list of options.
Following that, search for 'ServiceNow' and then choose 'ServiceNow Connector for Jira' from the provided results.
Tap 'Try It Free' at the top-right corner.
Subsequently, click 'Start Free Trial'.
Head back to the top menu bar and click 'Apps' to configure the integration.
Choose 'Jira - ServiceNow Connector' afterwards.
Next, click 'Configurations' at the top-right corner.
Click the 'Connection Type' menu inside the Connection Form panel, then select 'Basic'.
Once done, fill out the input field with the required information and then click 'Save Connection' to finally activate the integration of your ServiceNow and Jira accounts.
Quick answer: To connect ServiceNow with Jira, navigate to Apps, explore and search for the ServiceNow Connector for Jira, and start your free trial. Then, return to Apps, open the connector, configure the settings by selecting Basic as the connection type, enter the required information, and save the connection.
About this Jira tutorial
Integrate ServiceNow with Jira quickly by installing the official connector, configuring your connection settings, and saving your credentials. This guide shows how to integrate ServiceNow with Jira in 10 steps, starting with "Head over to the top navigation bar, then click 'Apps'" and finishing with "Once done, fill out the input field with the required information and then click 'Save...". The interactive demo above is a click-through copy of the real Jira interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate ServiceNow with Jira?
10 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Jira data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Jira. Related guides: How to Integrate Slack with Jira, How to Integrate Snyk with Jira and How to Integrate TestRail with Jira. Last reviewed 05 Oct 2026.
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