Help center guides

Users learn by clicking, not by reading. Put a short demo in every how-to article.

Recipe

1. Capture one task per demo, such as "Invite a teammate". Keep it to 5–10 steps.
2. Write clear steps with AI Text, then shorten them by hand.
3. Add narration with AI voiceover, for users who prefer to watch.
4. Turn on Navigation Tabs so users can jump to the step they need.
5. Blur real data with Blur & hide data.
6. Embed in the article. See Zendesk & help centers or Notion.
7. Open at the right step from other articles with the step URL parameter.

Tips

• Keep the written steps under the demo too: for search engines, screen readers and printing.
• Name demos after the article and tag them help-center, so you can find them when the UI changes.
• When your UI changes, re-capture only the screens that changed. See Screens.

Next: Customer onboarding