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How to Cancel SurveyMonkey Subscription



How to Cancel SurveyMonkey Subscription: step-by-step guide

  1. Click your username in the upper-right corner.

  2. Select 'My Account'.

  3. Click the 'Billing Details' tab.

  4. Under the 'Billing Profile' section, go to 'Auto-renew' and click 'Cancel'.

  5. Make sure to review the cancellation terms and date your account will downgrade. Click the check box.

  6. Confirm the action by clicking the option 'Yes, cancel my subscription'.

Quick answer: To cancel your plan on SurveyMonkey, click your username, select My Account, and go to the Billing Details tab. Under Billing Profile, click Cancel next to Auto-renew. Review the cancellation terms and downgrade date, select the check box, and confirm by clicking Yes, cancel my subscription.

About this SurveyMonkey tutorial

Stop your SurveyMonkey charges by navigating to account billing settings, turning off auto-renewal, and confirming the subscription cancellation. This guide shows how to cancel SurveyMonkey Subscription in 6 steps, starting with "Click your username in the upper-right corner" and finishing with "Confirm the action by clicking the option 'Yes, cancel my subscription'". The interactive demo above is a click-through copy of the real SurveyMonkey interface, so you can rehearse each step before doing it in your own account.

Frequently asked questions

How many steps does it take to cancel SurveyMonkey Subscription?

6 steps. Each one is listed in order above, and the demo highlights exactly where to click.

Can I try it without changing my own account?

Yes. Clicking through the demo doesn't touch your SurveyMonkey data or settings. Once you know the flow, repeat it in your own workspace.

This tutorial is filed under SurveyMonkey. Related guides: How to Center an Image on Intro Page in SurveyMonkey, How to Change Language in SurveyMonkey and How to Change Sender Email in SurveyMonkey. Last reviewed 05 Oct 2026.

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