How to change issue type in jira
- George Apostolov
How to change issue type in jira: step-by-step guide
Open the Jira ticket from your board.
Click on the three dots menu on the top right and hit Move.
If it's a services project, you might need to move the ticket to a different project that has the other issue type configured. (Scrum board etc.)
Choose the new issue type you want (Example: "Story.")
Hit Next.
Update the Status to which the converted issue should be set.
Confirm to finish.
Quick answer: To change an issue type in Jira, open the ticket from your board, click the three dots menu, and select Move. Choose the new issue type, hit Next, update the status for the converted issue, and confirm to finish your changes.
About this Jira tutorial
Easily update and convert ticket issue types in Jira by selecting the move option, choosing a new type, setting the status, and confirming. This guide shows how to change issue type in jira in 7 steps, starting with "Open the Jira ticket from your board" and finishing with "Confirm to finish". The interactive demo above is a click-through copy of the real Jira interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to change issue type in jira?
7 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Jira data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Jira. Related guides: How to Change Jira Email Notifications, How to Change Jira Password and How to Change Jira Project from Kanban to Scrum. Last reviewed 05 Oct 2026.
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