How to close a jira ticket
- George Apostolov
How to close a jira ticket: step-by-step guide
Open the ticket in Jira
Click on the ticket's current Status. And mark it Done.
Change the status to Done or any other organization-specific status that indicates the work is complete.
Alternatively, you can click and hold a ticket in board view.
Drag and drop it to the Done column.
Quick answer: To close a ticket in Jira, open the ticket, click the current status to mark it Done, or change it to an organization-specific complete status. Alternatively, in board view, click and hold the ticket, then drag and drop it into the Done column.
About this Jira tutorial
Easily close completed work items in Jira by updating the ticket status or dragging cards directly into the Done column on your board. This guide shows how to close a jira ticket in 5 steps, starting with "Open the ticket in Jira" and finishing with "Drag and drop it to the Done column". The interactive demo above is a click-through copy of the real Jira interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to close a jira ticket?
5 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Jira data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Jira. Related guides: How to Close an Active Sprint in Jira, How to close the issue in jira and How to Close Resolved Issue in Jira. Last reviewed 05 Oct 2026.
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