Livechat slack integration
- George Apostolov
Livechat slack integration: step-by-step guide
Hit Create > Zap on the left sidebar.
Click on the Trigger to define the trigger event.
Select LiveChat from the listed apps.
Select the Trigger event as New Chat.
Click on Account to connect your LiveChat account.
Sign in to your LiveChat account in the pop-up with your Email and Personal Access Token.
Now, select your Action event.
And search for Slack.
As for the Action, choose Send channel message.
Next, connect your Slack account if it's not connected.
Finally, Publish to establish the connection.
Quick answer: To integrate Slack with LiveChat, create a Zap and define the LiveChat New Chat trigger by connecting your account using your email and personal access token. Then, select Slack as the app, choose the Send channel message action, connect your Slack account, and publish the Zap to establish the connection.
About this Slack tutorial
Connect LiveChat and Slack effortlessly by setting up a Zap with custom triggers and actions to send chat messages. This guide covers livechat slack integration in 11 steps, starting with "Hit Create > Zap on the left sidebar" and finishing with "Finally, Publish to establish the connection". The interactive demo above is a click-through copy of the real Slack interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does livechat slack integration take?
11 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Slack data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Slack. Related guides: Mailerlite slack integration, How to Send ManyChat Events to Slack with Zapier and Marketo slack integration. Last reviewed 05 Oct 2026.
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