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HubSpot - How to Connect WhatsApp



HubSpot - How to Connect WhatsApp: step-by-step guide

  1. Locate the Settings icon on the top right.

  2. Navigate to the left sidebar menu, find the Inbox & Help Desk, and click on Inboxes.

  3. Click the button labeled Connect a channel.

  4. Choose WhatsApp from the available channel options.

  5. Click Continue with WhatsApp to initiate the connection process.

  6. Proceed by granting permission and access to your WhatsApp account.

Quick answer: To integrate WhatsApp in HubSpot, locate the Settings icon, navigate to Inbox & Help Desk, and select Inboxes. Click Connect a channel, choose WhatsApp, and select Continue with WhatsApp. Finally, grant the necessary permission and access to complete the connection.

About this HubSpot tutorial

Connect your WhatsApp account to HubSpot by configuring channel settings in your inbox and granting the required permissions. This guide covers hubSpot - How to Connect WhatsApp in 6 steps, starting with "Locate the Settings icon on the top right" and finishing with "Proceed by granting permission and access to your WhatsApp account". The interactive demo above is a click-through copy of the real HubSpot interface, so you can rehearse each step before doing it in your own account.

Frequently asked questions

How many steps does hubSpot - How to Connect WhatsApp take?

6 steps. Each one is listed in order above, and the demo highlights exactly where to click.

Can I try it without changing my own account?

Yes. Clicking through the demo doesn't touch your HubSpot data or settings. Once you know the flow, repeat it in your own workspace.

This tutorial is filed under HubSpot. Related guides: How to Connect Zapier to HubSpot to Log All Integration Activity, HubSpot - How to Create a Campaign in HubSpot and Hubspot - create a company. Last reviewed 05 Oct 2026.

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