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HubSpot - Workflows



HubSpot - Workflows: step-by-step guide

  1. Go to Automation > Workflows in your HubSpot account.

  2. Navigate to Create workflow > Select From scratch.

  3. Select the type of records that can be enrolled in the workflow (e.g., contacts, companies, deals).

  4. Give your workflow a name and description.

  5. Hit Save

  6. Start setting the workflow trigger by clicking here

  7. Choose whether to enroll records based on events or filter criteria.

  8. For example, your trigger could be whenever someone clicks on a link on your email.

  9. Save your Enrollment Trigger

  10. Click on + sign to add the desired action

  11. Choose the desired action. e.g. Send an email when the event is triggered (when clicked on the link in email)

  12. Save your action

  13. Review your workflow and publish

  14. Turn it on to activate your workflow

Quick answer: To create and publish automated workflows in HubSpot, navigate to Automation, select From scratch, and configure record types, names, and descriptions. Next, set your enrollment triggers based on events or criteria, add desired actions using the plus icon, and finally review, publish, and turn on your workflow to activate it.

About this HubSpot tutorial

Automate tasks in HubSpot by creating workflows from scratch, setting triggers, adding custom actions, and publishing your live sequence. This guide covers hubSpot - Workflows in 14 steps, starting with "Go to Automation > Workflows in your HubSpot account" and finishing with "Turn it on to activate your workflow". The interactive demo above is a click-through copy of the real HubSpot interface, so you can rehearse each step before doing it in your own account.

Frequently asked questions

How many steps does hubSpot - Workflows take?

14 steps. Each one is listed in order above, and the demo highlights exactly where to click.

Can I try it without changing my own account?

Yes. Clicking through the demo doesn't touch your HubSpot data or settings. Once you know the flow, repeat it in your own workspace.

This tutorial is filed under HubSpot. Related guides: Hubspot - How to Create Email Templates, Hubspot - create custom fields and Hubspot - how to create tags in Hubspot. Last reviewed 05 Oct 2026.

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