How to Integrate Dialogflow with WhatsApp
- George Apostolov
How to Integrate Dialogflow with WhatsApp: step-by-step guide
On Dialogflow's main dashboard, select the intent you want to use for the WhatsApp integration.
After that, scroll down to the Responses section and click 'Add Response'.
Choose 'Custom Payload' from the list of options.
Subsequently, enter the snippet code into the provided input field.
Review the code and provide the necessary details, particularly the Type, Text, and URL. For the URL, enter your WhatsApp link.
Once done, click 'Save'.
After completing these steps, the selected Dialogflow intent will be integrated with WhatsApp.
Quick answer: To integrate Dialogflow with WhatsApp, select your intent on the dashboard, add a custom payload response, and enter the required code snippet. Provide the Type, Text, and WhatsApp URL details, then click Save to complete the WhatsApp integration.
About this Dialogflow tutorial
Connect Dialogflow to WhatsApp by adding a custom payload response, entering the required snippet, and saving your WhatsApp link details. This guide shows how to integrate Dialogflow with WhatsApp in 7 steps, starting with "On Dialogflow's main dashboard, select the intent you want to use for the WhatsApp inte..." and finishing with "After completing these steps, the selected Dialogflow intent will be integrated with Wh...". The interactive demo above is a click-through copy of the real Dialogflow interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Dialogflow with WhatsApp?
7 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Dialogflow data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Dialogflow. Related guides: How to Integrate the Dialogflow CX Chatbot with Facebook Messenger, How to Integrate the Dialogflow Messenger with Websites and How to Merge Dialogflow Agents. Last reviewed 05 Oct 2026.
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