Freshdesk hubspot integration
- George Apostolov
Freshdesk hubspot integration: step-by-step guide
Head over to App Marketplace on the top right. (store icon)
Search for "Freshdesk" (by HubSpot) in the search bar and select it.
Hit the Install app button to start the installation.
Hit Next in the Pop up box that appears.
You will be asked to enter your subdomain and API key from your Freshdesk account
You can find your Freshdesk subdomain in the address bar of your Freshdesk account.
And you can find the API key in the Profile icon (top-right)>Profile settings.
Click on the View API Key button on the top right to view the key.
Copy the key.
Paste the subdomain and API key obtained from the previous steps.
Now, click on Connect to HubSpot to finally connect both accounts.
Your Freshdesk account is now connected. You can now Set up Sync between both accounts.
Quick answer: To integrate Freshdesk into HubSpot, search for Freshdesk in the App Marketplace, install the app, and enter your Freshdesk subdomain and API key in the pop-up. Finally, click Connect to HubSpot to link the accounts and set up sync.
About this HubSpot tutorial
Connect Freshdesk to HubSpot by entering your API key and subdomain from the app marketplace to set up account synchronization. This guide covers freshdesk hubspot integration in 12 steps, starting with "Head over to App Marketplace on the top right. (store icon)" and finishing with "Your Freshdesk account is now connected. You can now Set up Sync between both accounts". The interactive demo above is a click-through copy of the real HubSpot interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does freshdesk hubspot integration take?
12 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your HubSpot data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under HubSpot. Related guides: Hubspot freshsales integration, Front hubspot integration and Hubspot getresponse integration. Last reviewed 05 Oct 2026.
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