How to Integrate Intercom with Jira Cloud
- George Apostolov
How to Integrate Intercom with Jira Cloud: step-by-step guide
Head over to the left-side panel and click 'Settings'.
Pick 'Integrations' from the list of options.
Subsequently, tap 'App Store' to proceed.
Search for 'Jira' and select 'Jira Cloud' from the suggested results.
Following that, click 'Install Now'.
Tap 'Authorize Access' and then log into your active Jira account.
Subsequently, click 'Accept' to agree with the terms and grant the necessary permissions.
After completing these steps, your Intercom account will be integrated with Jira Cloud.
Quick answer: To integrate Jira Cloud with Intercom, navigate to Settings, select Integrations, and open the App Store. Search for Jira, select Jira Cloud, and click Install Now. Authorize access by logging into Jira, and click Accept to grant permissions and complete the integration.
About this Jira tutorial
Connect Intercom and Jira Cloud by installing the app from the integrations store and authorizing access to your account. This guide shows how to integrate Intercom with Jira Cloud in 8 steps, starting with "Head over to the left-side panel and click 'Settings'" and finishing with "After completing these steps, your Intercom account will be integrated with Jira Cloud". The interactive demo above is a click-through copy of the real Jira interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Intercom with Jira Cloud?
8 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Jira data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Jira and Intercom. Related guides: How to Integrate Jira with a SharePoint List, How To Integrate Jira With Confluence and How to Integrate Jira with Excel. Last reviewed 05 Oct 2026.
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