How to Integrate Microsoft Teams with Twilio
- George Apostolov
How to Integrate Microsoft Teams with Twilio: step-by-step guide
Go to your Make.com dashboard, click on '+Create a new scenario'.
In the scenario editor, click the add icon, search for 'Twilio' and click on it.
Select a trigger event for Twilio, depending on what event you want to trigger this integration.
Click 'Create a connection'.
To connect your Twilio account, add the SID and Auth Token. Then, click 'Save'.
After setting the trigger with Twilio, add a second module by clicking the add icon and click 'Microsoft Teams'.
Select the action you want for Microsoft Teams.
Set up the workflow to define how Twilio triggers should result in actions in Microsoft Teams and click 'OK'.
After configuring both modules, run a test by clicking 'Run once' to ensure the integration works correctly.
Quick answer: To connect Microsoft Teams with Twilio, create a new scenario in Make.com, add and configure the Twilio module with your SID and Auth Token, add the Microsoft Teams module, set up the workflow to define the actions, and test the integration by running the scenario.
About this Microsoft Teams tutorial
Integrate Twilio triggers with Microsoft Teams actions using Make.com by setting up connections, configuring modules, and testing the workflow. This guide shows how to integrate Microsoft Teams with Twilio in 9 steps, starting with "Go to your Make.com dashboard, click on '+Create a new scenario'" and finishing with "After configuring both modules, run a test by clicking 'Run once' to ensure the integra...". The interactive demo above is a click-through copy of the real Microsoft Teams interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Microsoft Teams with Twilio?
9 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Microsoft Teams data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Microsoft Teams, Microsoft and Twilio. Related guides: How to Integrate Microsoft Teams with Typeform, How to Integrate Microsoft Teams with Webex and How to Integrate Microsoft Teams with Webex Calling. Last reviewed 05 Oct 2026.
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