How to Integrate Slack with Live Chat
- George Apostolov
How to Integrate Slack with Live Chat: step-by-step guide
Click on the '+Add Apps' section in the left sidebar.
In the search bar, type 'Live Chat' and click on it.
Click the 'Add to Slack' button. This will redirect you to the live chat platform’s app page.
Click 'Add to Slack'.
Click 'Sign in' to access your Live Chat account.
Select an account you want to use.
That's it! You have successfully connected Slack with Live Chat.
By following these steps, you can integrate your live chat platform with Slack and enhance your customer support and team collaboration by managing live chat interactions directly within your communication tool.
Quick answer: To integrate Live Chat, click '+Add Apps' in Slack's sidebar, search for 'Live Chat', and click it. Then, click 'Add to Slack' twice, sign in to your Live Chat account, and select the account you want to use to successfully connect the platforms.
About this Slack tutorial
Connect Live Chat with Slack by adding the app in your sidebar, signing in to your account, and selecting your preferred setup. This guide shows how to integrate Slack with Live Chat in 8 steps, starting with "Click on the '+Add Apps' section in the left sidebar" and finishing with "By following these steps, you can integrate your live chat platform with Slack and enha...". The interactive demo above is a click-through copy of the real Slack interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Slack with Live Chat?
8 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Slack data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Slack. Related guides: How to Integrate Slack with Loom, How to Integrate Slack with MailChimp and How to Integrate Slack with Microsoft Excel. Last reviewed 05 Oct 2026.
Create your first interactive demo in minutes
No credit card required • Start building today
