How to Access Jira Service Desk
- George Apostolov
How to Access Jira Service Desk: step-by-step guide
Click the men icon located at the upper left corner of your Jira dashboard.
Under your apps, select 'Jira Service Management' to access the app.
By following these steps, you can access your Jira Service Desk.
Click on 'Projects' and then select 'View All Projects'.
Filter by product and select 'Jira Service Management'.
That's it! You have successfully accessed your Jira Service Desk.
Quick answer: To access Jira Service Desk in Jira, click the menu icon at the upper left of your dashboard, select 'Jira Service Management' under your apps, or click 'Projects', choose 'View All Projects', and filter by the 'Jira Service Management' product.
About this Jira tutorial
Open Jira Service Management within your Jira dashboard by navigating through the app menu or filtering your projects list. This guide shows how to access Jira Service Desk in 6 steps, starting with "Click the men icon located at the upper left corner of your Jira dashboard" and finishing with "That's it! You have successfully accessed your Jira Service Desk". The interactive demo above is a click-through copy of the real Jira interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to access Jira Service Desk?
6 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Jira data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Jira. Related guides: How to add a checklist in jira, How to Add a Custom Field in Jira and How to Add a Field to a Project in Jira. Last reviewed 05 Oct 2026.
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