How to Add an Admin to the Zendesk Workspace
- George Apostolov
How to Add an Admin to the Zendesk Workspace: step-by-step guide
On the Admin Center tab, go to the left-side panel and click 'People'.
Select 'Team Members' under the Team section.
After that, click 'Create Team member' at the top-right corner.
Enter the name of the new admin into the provided input field.
Subsequently, type the admin's active email address.
Tap 'Next' afterwards.
Following that, click on the Support Role menu and select 'Admin'.
Once done, click 'Save' to proceed.
After completing these steps, the new admin will be added instantly to your Zendesk workspace.
Quick answer: To add an admin in Zendesk, navigate to People under the Admin Center tab and select Team Members. Click Create Team Member, enter the name and email, and tap Next. Set the Support Role menu to Admin and click Save to instantly add the new member to your workspace.
About this Zendesk tutorial
Add a new admin to your Zendesk workspace by configuring team member details and setting their support role to admin in the Admin Center. This guide shows how to add an Admin to the Zendesk Workspace in 9 steps, starting with "On the Admin Center tab, go to the left-side panel and click 'People'" and finishing with "After completing these steps, the new admin will be added instantly to your Zendesk wor...". The interactive demo above is a click-through copy of the real Zendesk interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to add an Admin to the Zendesk Workspace?
9 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Zendesk data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Zendesk. Related guides: How to Add an Agent Signature in Zendesk, How to Add an Article to the Zendesk Help Center and How to Add Automation in Zendesk. Last reviewed 05 Oct 2026.
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