How to Cancel Jira Subscription
- George Apostolov
How to Cancel Jira Subscription: step-by-step guide
Go to settings and click the gear icon located at the upper left side of your Jira dashboard.
Select 'Billing'.
You will be directed to the 'Billing preview'.
In the 'Subscription details', click the ellipsis icon.
Select 'Cancel subscription'.
Click 'Cancel subscription'.
Select a feedback from the choices below.
Once you have selected a reason, click 'Submit feedback'.
By following these steps, you can cancel your Jira subscription whenever you want.
Quick answer: To cancel your Jira subscription, open settings via the gear icon, select Billing, and open the Billing preview. Next, click the ellipsis icon in Subscription details, select Cancel subscription twice, choose your feedback, and click Submit feedback.
About this Jira tutorial
Stop your recurring Jira charges by accessing the billing menu, selecting subscription details, and submitting your cancellation feedback. This guide shows how to cancel Jira Subscription in 9 steps, starting with "Go to settings and click the gear icon located at the upper left side of your Jira dash..." and finishing with "By following these steps, you can cancel your Jira subscription whenever you want". The interactive demo above is a click-through copy of the real Jira interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to cancel Jira Subscription?
9 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Jira data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Jira. Related guides: How to Cancel Jira Ticket, How to change bug to story in jira and How to change workflow in jira. Last reviewed 05 Oct 2026.
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