How to close a bug in jira
- George Apostolov
How to close a bug in jira: step-by-step guide
Select Bugs from the left sidebar to view Bugs from your Customer service.
Select your Bug and click on it's status. Change the status to Mark as Done.
Provide resolution details. Like: “Done” or “won't do,” etc. Also, provide the Linked Issues parameter and specify the linked issue.
Provide Comments (Respond to customer or Internal comment)
You will see the Status as Done.
Quick answer: To close a bug in Jira, select Bugs from the left sidebar, click the bug status, and change it to Mark as Done. Next, provide resolution details, linked issues, and comments. Finally, verify the status updates to Done.
About this Jira tutorial
Quickly close customer service bugs in Jira by updating the status to Done, adding resolution details, linked issues, and comments. This guide shows how to close a bug in jira in 5 steps, starting with "Select Bugs from the left sidebar to view Bugs from your Customer service " and finishing with "You will see the Status as Done ". The interactive demo above is a click-through copy of the real Jira interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to close a bug in jira?
5 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Jira data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Jira. Related guides: How to close a jira ticket, How to Close an Active Sprint in Jira and How to close the issue in jira. Last reviewed 05 Oct 2026.
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