How to Create Custom Issue Type in Jira
- George Apostolov
How to Create Custom Issue Type in Jira: step-by-step guide
Click on the gear icon in the upper right corner to open the administration menu.
Select 'Issues' under the 'Jira Settings' section.
In the 'Issue Types' section on the left sidebar, click on 'Issue Types'.
Click on the 'Add Issue Type' button at the top of the page.
Enter a name for your new issue type, provide a description and click 'Add'.
Navigate to 'Issue Type Schemes'.
Find the issue type scheme that your project uses and click the ellipsis icon.
Click 'Edit' next to the scheme you want to modify.
In the issue type scheme configuration page, you'll see a list of issue types currently associated with the scheme. Click and drag the new issue type to your current scheme.
Click 'Save'.
Click 'Create' and verify that your new issue type appears in the issue type dropdown.
That's it! You have successfully created a custom issue type. By creating a custom issue type, you can better align Jira's issue tracking with your team's specific needs and workflows.
Quick answer: To create a custom issue type in Jira, open the administration menu via the gear icon, select Issues, and add a new issue type. Next, navigate to Issue Type Schemes, edit your project's scheme, drag the new issue type into it, save your changes, and verify by creating an issue.
About this Jira tutorial
Set up tailored tracking in Jira by defining a new issue type and adding it to your project's issue type scheme for custom workflows. This guide shows how to create Custom Issue Type in Jira in 12 steps, starting with "Click on the gear icon in the upper right corner to open the administration menu" and finishing with "That's it! You have successfully created a custom issue type. By creating a custom issu...". The interactive demo above is a click-through copy of the real Jira interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to create Custom Issue Type in Jira?
12 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Jira data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Jira. Related guides: How to create jira ticket from slack, How to Create JQL Filter in Jira and How to create labels in jira. Last reviewed 05 Oct 2026.
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