How to Downgrade SurveyMonkey Account
- George Apostolov
How to Downgrade SurveyMonkey Account: step-by-step guide
Click on your profile icon or your name at the top-right corner of the screen.
In the dropdown menu, click on 'My Account'.
In the 'My Account' section, find and click on 'Billing Details'.
If you are in the middle of a billing cycle, you might not be able to directly downgrade. In that case, cancel the auto-renewal and click 'Cancel'.
Make sure to review the cancellation terms and date your account will downgrade. Click the check box.
Confirm that you want to stop auto-renewal to prevent being charged for the next billing period by clicking 'Yes, cancel my subscription.
Quick answer: To downgrade your account in SurveyMonkey, click your profile icon or name, select My Account, and open Billing Details. If mid-cycle, cancel the auto-renewal, review cancellation terms, check the required box, and confirm by clicking to stop your subscription before the next billing period.
About this SurveyMonkey tutorial
Easily lower your SurveyMonkey plan by managing billing details and cancelling auto-renewal through your account settings. This guide shows how to downgrade SurveyMonkey Account in 6 steps, starting with "Click on your profile icon or your name at the top-right corner of the screen" and finishing with "Confirm that you want to stop auto-renewal to prevent being charged for the next billin...". The interactive demo above is a click-through copy of the real SurveyMonkey interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to downgrade SurveyMonkey Account?
6 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your SurveyMonkey data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under SurveyMonkey. Related guides: How to Download a Survey in SurveyMonkey, How to Download Surveymonkey Survey in PDF and How to Edit a Live Survey on SurveyMonkey. Last reviewed 05 Oct 2026.
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