How to Integrate Intercom with Gmail
- George Apostolov
How to Integrate Intercom with Gmail: step-by-step guide
Head over to the left-side panel and click 'Create'.
Select 'Zaps' from the list of options.
After that, click the 'Trigger' tab to start the integration process.
Search for 'Intercom' and pick it from the suggested results.
Next, specify your preferred 'Trigger Event'.
Tap 'Sign In' afterwards, then log in to your Intercom account.
Subsequently, click 'Authorize Access' to agree to the terms and grant the necessary permissions.
Tap 'Test Trigger' to run your input.
Choose the record you wish to use, then click 'Continue With Selected Record'.
Following that, find and select 'Gmail' as the Action app.
Next, click the drop-down menu and select the specific 'Action Event' you prefer to use.
Click 'Sign In' afterwards and then log in to your active Gmail account.
Subsequently, click 'Allow' to accept the terms and grant the necessary permissions.
One by one, fill out the input fields with the required information.
Once done, click 'Continue' to publish and enable the integration.
After completing these steps, your Intercom account will be integrated with Gmail.
Quick answer: To connect Intercom with Gmail, click Create and select Zaps. Next, set up Intercom as the trigger by choosing the event, signing in, authorizing access, testing the trigger, and selecting a record. Finally, choose Gmail as the action app, select your action event, sign in, allow access, fill out the required fields, and click Continue.
About this Gmail tutorial
Integrate Intercom with Gmail by setting up your trigger and action events, authorizing both accounts, and publishing your automated workflow. This guide shows how to integrate Intercom with Gmail in 16 steps, starting with "Head over to the left-side panel and click 'Create'" and finishing with "After completing these steps, your Intercom account will be integrated with Gmail". The interactive demo above is a click-through copy of the real Gmail interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Intercom with Gmail?
16 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Gmail data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Gmail and Intercom. Related guides: How to Integrate Jira with Gmail, How to Integrate Mailchimp with Gmail and How to Integrate Notion with Gmail. Last reviewed 05 Oct 2026.
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