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How to Integrate Intercom with Productboard



How to Integrate Intercom with Productboard: step-by-step guide

  1. Go to the left-side panel and click the 'Settings' icon.

  2. Choose 'Integrations' under Miscellaneous.

  3. After that, find and select 'Intercom' from the available integration options.

  4. Tap 'Add Integration' to proceed.

  5. Subsequently, click 'Authorize' and then log in to your Intercom account.

  6. Click 'Authorize Access' to accept the terms and grant the necessary permissions.

  7. After completing these steps, your Intercom account will be integrated with Productboard.

Quick answer: To connect Intercom with Productboard, go to the Settings icon on the left-side panel, choose Integrations under Miscellaneous, select Intercom, and tap Add Integration. Then, click Authorize, log in to your Intercom account, and click Authorize Access to grant the necessary permissions.

About this Intercom tutorial

Integrate Intercom into Productboard by configuring settings, selecting the integration, and authorizing account access. This guide shows how to integrate Intercom with Productboard in 7 steps, starting with "Go to the left-side panel and click the 'Settings' icon" and finishing with "After completing these steps, your Intercom account will be integrated with Productboard". The interactive demo above is a click-through copy of the real Intercom interface, so you can rehearse each step before doing it in your own account.

Frequently asked questions

How many steps does it take to integrate Intercom with Productboard?

7 steps. Each one is listed in order above, and the demo highlights exactly where to click.

Can I try it without changing my own account?

Yes. Clicking through the demo doesn't touch your Intercom data or settings. Once you know the flow, repeat it in your own workspace.

This tutorial is filed under Intercom. Related guides: How to Integrate Intercom with Salesforce, How to Integrate Intercom with Segment and How to Integrate Intercom with Shopify. Last reviewed 05 Oct 2026.

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