How to Integrate Intercom with Shopify
- George Apostolov
How to Integrate Intercom with Shopify: step-by-step guide
Head over to the left-side panel and click 'Settings'.
Choose 'Integrations' from the list of options.
Subsequently, tap 'App Store' to proceed.
Search for 'Shopify' and then choose it from the suggested results.
After that, click 'Install Now'.
Enter your Shopify store URL into the provided input field, then click 'Connect'. Once done, log into to your active account.
Subsequently, click 'Install'.
Tap 'Authorize Access' to accept the terms and grant the necessary permissions.
After completing these steps, your Intercom account will be integrated with Shopify.
Quick answer: To connect Shopify, navigate to Intercom Settings, open Integrations, and select App Store. Search and choose Shopify, click Install Now, enter your Shopify store URL, and connect. Finally, log in, click Install, and authorize access to complete the integration.
About this Intercom tutorial
Integrate Shopify with Intercom by configuring settings, installing the app, connecting your store URL, and authorizing access. This guide shows how to integrate Intercom with Shopify in 9 steps, starting with "Head over to the left-side panel and click 'Settings'" and finishing with "After completing these steps, your Intercom account will be integrated with Shopify". The interactive demo above is a click-through copy of the real Intercom interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate Intercom with Shopify?
9 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Intercom data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Intercom. Related guides: How to Integrate Intercom with Slack, How to Integrate Intercom with Stripe and How to Integrate Intercom with Survey Apps. Last reviewed 05 Oct 2026.
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