How to Integrate RingCentral with Zendesk
- George Apostolov
How to Integrate RingCentral with Zendesk: step-by-step guide
On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'.
Select 'Zendesk Support Apps' from the list of options under the Apps section.
Tap 'Marketplace' at the top-right corner.
Search for RingCentral and then select your preferred RingCentral app from the provided results.
Click 'Install' to continue.
After that, enter your Zendesk subdomain and click 'Install'.
Configure the installation settings and provide the required information. Once done, click 'Install'.
On Zendesk's main dashboard, head over to the top menu bar and then click the 'RingCentral' icon.
Tap 'Sign In' afterwards.
Finally, provide your RingCentral user credentials and then click 'Sign In' to complete and enable the integration between your Zendesk and RingCentral accounts.
Quick answer: To integrate RingCentral with Zendesk, navigate to Apps and Integrations in the Admin Center, open the Marketplace, and install the RingCentral app. Next, enter your subdomain, configure the settings, and complete the installation. Finally, open the RingCentral icon on the dashboard and sign in using your credentials.
About this Zendesk tutorial
Connect RingCentral and Zendesk by installing the app from the Marketplace, configuring your settings, and signing in with your user credentials. This guide shows how to integrate RingCentral with Zendesk in 10 steps, starting with "On the Admin Center tab, go to the left-side panel and click 'Apps and Integrations'" and finishing with "Finally, provide your RingCentral user credentials and then click 'Sign In' to complete...". The interactive demo above is a click-through copy of the real Zendesk interface, so you can rehearse each step before doing it in your own account.
Frequently asked questions
How many steps does it take to integrate RingCentral with Zendesk?
10 steps. Each one is listed in order above, and the demo highlights exactly where to click.
Can I try it without changing my own account?
Yes. Clicking through the demo doesn't touch your Zendesk data or settings. Once you know the flow, repeat it in your own workspace.
This tutorial is filed under Zendesk. Related guides: How to Integrate Slack with Zendesk, How to Integrate SurveyMonkey with Zendesk and How to Integrate Talkdesk with Zendesk. Last reviewed 05 Oct 2026.
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